Frequently Asked Questions

 

An investment in knowledge always pays the best interest.

Benjamin Franklin
 
1How does the NSW Creative kids voucher work?
i) Visit and apply for a voucher at NSW Creative Kids Voucher Application

ii) Supply Smart Moves with the voucher code and your student's date of birth.

iii) Receive a further $100 off your tutoring fees *Conditions apply below. Conditions: Eligible for Creative Study Skills and English or Creative Writing lessons. Can only be used with our Pre pay 10 plan (either $400 Primary English classes or English $800 Pre Pay 10 plan)
2Who is Smart Moves?
Smart Moves is an experienced company comprised of dynamic individuals whose goal is to bring back the joy of learning. We closely follow a student’s school curriculum, but retain his or her individual learning style. Utilising local tutors to help local students has been core to our strength in growing our tutoring community over the past 13 years.
3Can you come to my home?
No. We have found from experience a student who requires help, may have developed "habits". And the sooner we remove them from their comfortable surrounds and conventions the better! All of our bare clean desks come fully equipped with a pen and a pad of paper and minimal distractions. We believe this to be a perfect environment to encourage creativity and critical thinking!
4What happens in a lesson?
Australia has mostly standardised on a national curriculum. So all our tutors are very familiar with the Syllabus and Rubric appropriate to the year level of the student. Via the one-on-one process we obtain a lot of information on our students strengths and weaknesses (sometimes more than at home or from teachers). So we will default to what skills the student would like to master (of course with our knowledgeable guidance and the confines of their course agendas)
5What if I have more than one topic my student needs help with?
When we are picking a suitable tutor for your student, we sometimes notice overlaps? Whether their favourite topics are all based in the humanity stream(s) or they just enjoy dancing, there is a good chance the pair have similarities in values AND/OR subject choice(s). So in their sessions they are free to discuss other 'friendly' subjects and topics as long as the tutor feels confident in that topic (please always ask our friendly reception as sometimes your student may require a more specialised knowledge). We believe learning should be infectious.
6What if it is not a good fit with the tutor?
It is hard to know any student intimately. At Smart Moves, we believe we have to get it right. As a student, If you are committed to coming in, then you want to be sitting across from someone who will help. Please talk to our front desk about getting the right person. Note: all students are individuals and have different levels, availabilities and skills. To meet your expectations, please let us know any goals or desires, so we can discuss how we can achieve them together.
7Can I talk to the tutor to give or get feedback?
Yes of course! We strongly encourage feedback and reassessments as with the limited time we see students we want the best of them too. Please make time to come in earlier to pick them up or stay after dropping off and have a friendly chat with your tutor - we'd love to hear a bit more of their story. If you can not make it, not to worry we can setup a quick phone call at your convenience.
8Can I stop and start my lessons anytime?
Our "pay -as-you-go" options are great when you need to attend those all important co-curricular activities or take a break in the holidays. Some of our students just get a second opinion before an assignment/exam whilst others feel more comfortable with a more regular appointment time to improve at their own pace. Please understand: as a courtesy to your assigned tutor, a 12 hour cancellation notice is required.
9How much does it cost?

We take private one-on-one tutoring very seriously, vetting and training a tutor who is WWCC* certified is an intricate and involved process. With this in mind, our lessons are $90 per hour - to be paid on the day of the lesson.


Discount PREPAID packages are available if paying in advance, please contact us for more information.


Not sure if One-on-One is right for your child? Click here for information on our Primary Group Classes.


* Working With Children Checked

10I have already finished school - can I get help too?
We have every confidence in our tutors, as they are representative of a model student. This usually spills over to their university studies and hence have already most likely successfully completed your course! So ask reception today to see if you need an odd lesson or so, to "brush up" for that upcoming assignment or test.
11What if I need to cancel a lesson/appointment?
We understand that your time is important, and that unexpected events may require you to cancel an appointment. Please understand that our tutors’ time is also important and request that you provide us ample notice regarding any cancellations. Please note that any cancellations made less than 12 HOURS before your next appointment will incur a FULL FEE PAYMENT.
  • 27 Jan until 1 Apr Term 1 (Public Schools)

  • 11 Mar Selective High School Placement Test

  • 14 March until 20 March Celebrate St Pat's Day with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week, look out for flashes of green and maybe a hidden leprechaun. No Guinness allowed on the premises!
  • 28 March until 3 April Celebrate Easter with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week, the Easter Bunny himself has made a trip to the office, spreading mischief and hiding eggs. Chocolate and tutoring -- what a perfect match!
  • 10 Apr until 12 Apr Easter Holidays

    Enjoy the extra long weekend!
  • 11 April to 17 April Celebrate Ramadan with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week we're ushering in the start of the month of Ramadan, an annual Muslim tradition. No homework if you're fasting!
  • 25 April until 1 May Celebrate ANZAC Day with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week we're paying respects to the fallen of Australia and New Zealand with poppies and ANZAC biccies for all tutors and students. Lest we forget.
  • 19 Apr until 25 Jun Term 2 (Public Schools)

  • 20 Apr until 7 May OC applications are active

  • 9 May until 15 May Celebrate Eurovision with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week, get in the spirit for the Eurovision Song Contest where Montaigne will sing for Australia. Only the absolute worst songs win!
  • 11 May until 13 May Naplan Test (Years 3, 5, 7, 9)

  • 11 May until 21 May Naplan Online Test Window

  • 23 May until 29 May Celebrate Reconciliation Day with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week we're paying our respects to the Cammeraygal clan of the Kuringgai nation, who are the traditional custodians of the land that Smart Moves sits on.
  • 8 JuneQueen's Birthday

    Happy Birthday! (enjoy the Public Holiday)
  • 6 June until 12 June Celebrate World Oceans Day with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week we're taking a trip to the deep blue to raise awareness about the fragility of our oceans and the need for sustainability. Keep a lookout for any fishy friends around the office, and give some love to Juliette, our yabbie.
  • End Of Term 2 Half - Yearly Exams For Most Schools

  • 20 June until 26 June Celebrate Pride Month with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week we celebrate pride month with our LGBTQIA+ staff, students and friends. Rainbows everywhere!
  • 4 July until 10 July Celebrate NAIDOC Week with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week we're celebrating the culture and traditions of Aboriginal and Torres Strait Islander peoples across Australia while the office will feature some beautiful Australian native flowers, along with some other surprises!
  • 12 Jul until 17 Sep Term 3

  • July HSC Trials (Abbotsleigh)

    Visit Abbotsleigh's Website
  • 18 July until 24 July Celebrate the Moon Landing Anniversary with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week blast off into space for the Moon Landing Anniversary and keep an eye out for any extraterrestrial friends (or fiends) hiding around the office.
  • 21 Jul Opportunity Class Placement Test

  • 20 Jul Until 25 Sept Term 3 (Public Schools)

  • 1 August until 7 August Celebrate NSW Bank Holiday with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week only half the state gets the day off, how rude! But just because our parents get the day off, that won't stop us having a great day of learning surrounded by some bank related decorations.
  • 3 August Until 16 August HSC Trials (Mercy College)

    Visit Mercy College's Website
  • 5 Aug Until 12 Aug HSC Trials (St Pius X)

    Visit St Pius X's Website
  • Early Term 3 HSC Trials (Killara High)

    Visit Killara High's Website
  • Early Term 3 HSC Trials (Roseville Girls)

    Visit Roseville Girl'sWebsite
  • Term 3, Week 3-5 HSC Trials (Chatswood High)

    Visit Chatswood High's Website
  • 15 August until 21 August Celebrate the Astrological Season with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week we're divining the future from the stars. I predict.... some great marks!
  • 21 Aug Until 5 Sep HSC Trials (Knox Grammar)

    Visit Knox Grammar's Website
  • 29 August until 2 September Celebrate Father's Day with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week, whatever your family structure, give some thanks to your parents for Father's Day, and enjoy some Dad jokes in the office.
  • 12 September until 18 September Celebrate Oktoberfest with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week we're flying to Munich for the biggest beer festival in the world (non-alcoholic of course!). Pop on your lederhosen and get keen for some learning!
  • 26 September until 2 October Celebrate Year 12 Graduation with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week we're sending off our Year 12's by sprucing up the office just for them. We thank you all in advance for your hard work and dedication and can't wait to see what you do in the future!
  • 12 Oct Until 18 Dec Term 4 (Public Schools)

    Year 11's morph into Year 12's and officially start their HSC campaign!
  • 5 Oct until 17 Nov HSC Written Exams

    For More Information Click Here
  • 10 October until 16 October Celebrate World Mental Health Day with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week, in the middle of the HSC, let's raise some awareness about mental health and make sure to check in with your friends during this stressful period.
  • 24 October until 30 October Celebrate Halloween with SmartMoves

    This year at Smart Moves, we're spicing up the office every fortnight with some festive decor! This week the ghouls and ghosts are coming out to play. Keep an eye out for any creepy creatures lurking around the office and your tutor might reward you with a treat... or a trick!
  • 13 Oct until 17 Nov Selective Exams open to applications

  • Early Term 4 FInal Exams For Most Schools

    For all other years (excluding HSC students)
 

Interested in knowing more?

FAQ Frequently Asked Questions

FAQ (Frequently Asked Questions) are here to inform the customers and be completely honest about our service. Therefore, we make our expectations clear to all consumers interested in our tutoring company.

FAQ, Frequently Asked Questions

 

FAQ


1How does the NSW Creative kids voucher work?

i) Visit and apply for a voucher at NSW Creative Kids Voucher Application
ii) Supply Smart Moves with the voucher code and your student’s date of birth.
iii) Receive a further $100 off your tutoring fees *Conditions apply below. Conditions: Eligible for Creative Study Skills and English or Creative Writing lessons. Can only be used with our Pre pay 10 plan (either $400 Primary English classes or English $800 Pre Pay 10 plan)

2Who is Smart Moves?

Smart Moves is an experienced company comprised of dynamic individuals whose goal is to bring back the joy of learning. We closely follow a student’s school curriculum, but retain his or her individual learning style. Utilising local tutors to help local students has been core to our strength in growing our tutoring community over the past 13 years.

3Can you come to my home?

No. We have found from experience a student who requires help, may have developed “habits”. And the sooner we remove them from their comfortable surrounds and conventions the better! All of our bare clean desks come fully equipped with a pen and a pad of paper and minimal distractions. We believe this to be a perfect environment to encourage creativity and critical thinking!

4What happens in a lesson?

Australia has mostly standardised on a national curriculum. So all our tutors are very familiar with the Syllabus and Rubric appropriate to the year level of the student. Via the one-on-one process we obtain a lot of information on our students strengths and weaknesses (sometimes more than at home or from teachers). So we will default to what skills the student would like to master (of course with our knowledgeable guidance and the confines of their course agendas)

5What if I have more than one topic my student needs help with?

When we are picking a suitable tutor for your student, we sometimes notice overlaps? Whether their favourite topics are all based in the humanity stream(s) or they just enjoy dancing, there is a good chance the pair have similarities in values AND/OR subject choice(s). So in their sessions they are free to discuss other ‘friendly’ subjects and topics as long as the tutor feels confident in that topic (please always ask our friendly reception as sometimes your student may require a more specialised knowledge). We believe learning should be infectious.



English Tutor
Maths Tutor
Primary English Tutor
Primary Maths Tutor
HSC English Tutor
HSC Maths Tutor

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